November 26th, 2007
Please tell me why the slowest most incompetent people seem to work in fast food. Explain it; because after all these years I am still baffled by the number of orders mixed up, the slow service and incompetence of many of the employees.
People, it’s not hard to build a burger, put it in a bag with some fries and press the damn button for some pop. It even has PICTURES to help you out!
At the local fast food joint today:
Man orders a hamburger combo and would like cheese added to it.
Lady making burger misunderstood THREE times that the gentleman would like all the regular toppings AND cheese.
Man: Classic combo with cheese, french fries and a coke.
Lady: Cheese?
Man: Yes, with cheese.
Lady: Only cheese?
Man: No, cheese as well as regular toppings.
Lady: plain with cheese?
Man (looking around store - I presume for the hidden camera): No. The classic hamburger, with all the toppings, and cheese on top of that.
Lady: That costs more.
Man: I’m aware of that, please… the hamburger.
Lady: Just the hamburger?
Man: No. The whole combo. Hamburger. Fries. And pop.
Thank God I had another server or I would have ran out of there screaming like my hair was on fire.
Oh dear. I was at Kmart a few months ago (I never go to Kmart) and the cashier was giving the total and rather than saying “Thirty-three fifty-seven” she said “three three five seven.”
November 26th, 2007 at 4:50 pm
Why are the slowest, least competent people in fast food? I think the problem is they eat too much of that food themselves. You should eat that stuff only in moderation — and try to not inhale the fumes.
November 26th, 2007 at 5:00 pm
You’re right, it is baffling. I used to work at McDonald’s and didn’t seem to ever have the trouble some of the staff I’ve encountered do. I think we just need to remember that customer service skills don’t come naturally to everyone.
November 26th, 2007 at 5:35 pm
Unfortunately, that kind of attitude is not just reserved for fast food joints. It happens in professional workplaces as well. Just last week I sent out a hamburger and cheese email (the comparison is spot on), and got fifty responses from development - Do you want cheese on that? Are you sure you asked for cheese? You know, that cheese will cost you five minutes of my valuable time. Can you repeat that so I’m sure that you want cheese on that? I kid you not. I wanted to pull my hair out, and I wasn’t alone in this feeling. Anyone watching the email string could. not. believe. it.
So sorry Sam, that’s just what came to mind as I was reading your post. It totally made me think of that.
JUST GIVE ME THE &^%$!#$ CHEESE.
November 26th, 2007 at 5:49 pm
My godmother used to own a DQ for 13 years, so she knows how an order should actually be put together. Kind of a no-brainer for her. So when she went to a Hardee’s in Murrell’s Inlet (near Myrtle Beach, which you went to recently, I know), and the person taking the order was so dumb. My mom ordered a hot dog combo with chili. So she gets the order, and notices no hot dog. Okay, what? So she goes up to the counter - and these are people that saw her like all the time - and the exchange goes like this.
Godmom: “Where’s the hot dog?”
Sue: “You didn’t say a hot dog.”
Godmom: “But I ordered a hot dog with chili.”
Sue: “But you didn’t say you wanted the hot dog when you ordered. You have to specify you want the hot dog with the chili and bun.”
Godmom: “I’ve fired people stupider than you.”
And she did keep some smarter. She a college degreed cook back in the 70s because the perks were better than a corporate job. You work hard, you play hard. And she had a 33 room house with two kitchens and several acres of land that included a horse stable about ten minutes from her DQ.
After that, she ordered everything, specifying down to the last item for about two months.
November 26th, 2007 at 8:58 pm
LMBO I suppose it’s because they can’t get a job anywhere else. My husband gets some really good ones too when he’s at work…..he is a systems admin….people actually ask him why the computer isn’t working…and lo and behold, it’s because it’s either not turned on or not plugged in. oy vey…..they are everywhere.
November 26th, 2007 at 10:33 pm
A reason we should boycott fast food restaurants. Except for Chick Fil A.
November 26th, 2007 at 10:33 pm
Oh gawd, I hear your pain. My local McD’s has become a place of horror.
The last time I was in there the young lady working actually gave a customer the plastic salad in the display case!!!!!!!!!
I shit you not.
You should have seen the look on the customers face when she tried to take a piece of the chicken off.
Priceless.
November 27th, 2007 at 1:00 am
I think they have a script and if you give them too much information it just screws with their minds. I think the next time I go, I will order a diet water and see what they do!!!
Hahahahahahaha! TOO funny! Diet water - with fried potatoes.
November 27th, 2007 at 1:27 pm