Comments on: How Bluehost Handles Delicate Situations (Alternate Title: #BlueHostSucks)

By: Chip

Chip — Tue, 13 Oct 2009 16:49:13 +0000

I send my dearest condolences to all involved in such a tragic event.

I am sorry, I entered this discussion a little late. However the discussion concerning Bluehost and James Grierson caught my interest.

James Grierson has personal ambitions of being a politician. He has a blog Grierson2020 where he directly states the purpose of the blog is a launching point for a political career and even hints of wanting to President of the United States. Scary isn’t it?

James Grierson and Matt Heaton of Bluehost and Hostmonster are not nice people. They care nothing more than themselves.

By: Follow Friday – The ‘People You Want In Your Corner’ Edition

Follow Friday – The ‘People You Want In Your Corner’ Edition — Fri, 04 Sep 2009 15:04:28 +0000

[...] I first met him when we were transferring Heather Spohr’s site over to our servers after the Bluehost debacle, when he helped us out with some issues we were having with the transfer. After things calmed [...]

By: Professor

Professor — Thu, 25 Jun 2009 22:06:14 +0000

If you would like to know how to move away from Bluehost They have a link on their Video Tutorials that tells you how to move away. http://tutorials.bluehost.com/transferaway/ In fact they are the ONLY hosting company that does that.

You can also call their tech support for help on moving away, they are very helpful with nearly everything, as long as you own the account. However, I have had nothing but amazing tech support with Bluehost.

I love being at Bluehost and have never had a problem. My brother thought he found a bargain, moved away into what he found was a nightmare and moved back to Bluehost as soon as he could and he will never leave again.

By: Loyd

Loyd — Wed, 17 Jun 2009 21:21:47 +0000

I give you my deepest support in this difficult time.

It sure is amazing how Bluehost lies to their customers. James Grierson , VP of Business Development and Affiliate Management at BlueHost, stated:

#3. What kind of setup do you guys use to be able to withstand the digg effect? – We design the architecture of our own hosting servers rather than deal with the confines of a packaged product. Currently our data centers have twelve 1GB fiber lines going into them. We recently added a large number of solid state drives to the machines in order to help with processing more IO. We run all of our boxes with dual quad core Intel Xeons and 16GB of Ram and only use the fastest HDD’s out there. We have had a number of customers on the front page of Yahoo News, featured on Glenn Beck, found on Digg and other major networks in the past and most of those experiences have worked out just fine. If the customer has the liberty of letting us know ahead of time we can even prep things and make sure they have a little extra just to make sure the experience goes smoothly.

Feel free to email James Grierson (james@bluehost.com) or Matt Heaton, CEO of Bluehost, (matt@bluehost.com) and tell them how you feel about what they have done here.

By: Terin

Terin — Fri, 29 May 2009 11:07:01 +0000

I retweeted Jenn’s tweet. This is so sad and pathetic on part of BlueHost. What did they do? Go out and hire the most inconsiderate people in the universe? So what that you have rules…you’re so coldblooded and heartless that you wouldn’t even bend the rules for a GRIEVING family??? A GRIEVING FAMILY???

I’ve never used BlueHost and I never will. I will let everyone know in the blogging world know about this. Pathetic….

And Heather, I’m sorry for your loss. It’s a shame that you had to deal with this during such a down time. My prayers will be with you and your family.

Last blog post by Terin..Strawberry Banana Pudding

By: Jenn

Jenn — Fri, 29 May 2009 03:29:34 +0000

I twittered this. BlueHost’s handling of the situation was appalling, to say the least.

By: rachel-asouthernfairytale

rachel-asouthernfairytale — Wed, 27 May 2009 23:07:01 +0000

You. are. awesome.

Thank you for putting this out there!!! and for being such an amazing rock, friend, person!!!

By: Patheos Grierson

Patheos Grierson — Wed, 27 May 2009 18:04:45 +0000

It sure shows the true colors of the CEO (“Matt Heaton the Morman Missionary”) of Bluehost.

I send my deepest sympathy for your family at this difficult time.

By: Jacob K

Jacob K — Wed, 27 May 2009 04:52:25 +0000

I am very Sorry for your loss and understand your pain.

I would like to point out that no one likes there site to go down and at the point where the site most likely causing an issue on the server what else could they do but suspend it. Again I am not trying to Blame anyone. Emotions where high all around. As for the WP add on I am impressed they even uploaded a zip. I have contacted a host for script support (silly I know) but they all have the same kind of comment. I am sorry but we do not provide scripting support however we will try to help blah blah blah. If you think about it however its an honor that your Maddie had enough love and support out there to crash a shred server.

I will pray for you and your family and do not mean to have this as an insult. If there is anything to help you please give me an Email at sep.test@gmail.com

By: Haley-O

Haley-O — Mon, 25 May 2009 17:44:49 +0000

I was so happy they had you working so hard to set things straight and get their blogs up and running. I followed the whole thing and was appalled. It must have been terrifying for Heather and Mike AMID their grief to have to deal with the possibility of losing all they'd written about their beautiful Maddie. Last blog post by Haley-O..You Said You Wanted Feet….